All Double Three Motorcycles customer account information is held confidential. We do not sell our customer data. Customer information such as name, email address, mailing address, phone number, fax number and billing information is collected for the sole purpose of providing services to our customers and notifying them of improvements to our products and services.

We are committed to safeguarding the privacy of our website visitors; this policy sets out how we will treat your personal information.

1) What information do we collect?

We may collect, store and use the following kinds of personal data:

(a) Information that you provide to us for the purpose of registering with us.

(b) Information that you provide to us for the purpose of subscribing to our website services, email notifications and/or newsletters (including your name and email address)

(c) Information relating to any transactions carried out between you and us on or in relation to this website, including information relating to any purchases you make of our goods or services (including Your name, address, products ordered and any electronic correspondence. Your card details ARE NOT stored);

(d) Information about your computer and about your visits to and use of this website (including your IP address, geographical location, browser type, referral source, length of visit and number of page views);

2) Cookies

A cookie consists of information sent by a web server to a web browser, and stored by the browser. The information is then sent back to the server each time the browser requests a page from the server. This enables the web server to identify and track the web browser.

We may use “session” cookies and “persistent” cookies on the website. We will use the session cookies to: keep track of you whilst you navigate the website. We will use the persistent cookies to: enable our website to recognise you when you visit;

Session cookies will be deleted from your computer when you close your browser. Persistent cookies will remain stored on your computer until deleted, or until they reach a specified expiry date.

3) Using your personal data

Personal data submitted on this website will be used for the purposes specified in this privacy policy or in relevant parts of the website.

We may use your personal information to:

(a) administer the website;

(c) enable your use of the services available on the website;

(d) send to you goods purchased via the website, and supply to you services purchased via the website;

(e) send statements and invoices to you, and collect payments from you;

(f) send you general (non-marketing) commercial communications (relating to enquires sent to us by you);

(g) send you email notifications which you have specifically requested;

(h) send to you our newsletter by email, only if you have agreed to this. (You can subscribe or unsubscribe from newsletters by logging in to your account.)

(i) deal with enquiries and complaints made by or about you relating to the website;

We will not provide your personal information to any third parties for the purpose of direct marketing.

All our website financial transactions are handled through our payment services provider, PayPal. You should only provide your personal information to PayPal after reviewing the PayPal privacy policy (available at www.paypal.com). We will share information with PayPal only to the extent necessary for the purposes of processing payments you make via our website.

4) Disclosures

We may disclose information about you to any of our employees, officers, agents, suppliers or subcontractors insofar as reasonably necessary for the purposes as set out in this privacy policy.

In addition, we may disclose information about you:

(a) to the extent that we are required to do so by law;

(b) in connection with any legal proceedings or prospective legal proceedings;

(c) in order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk); and

(d) to the purchaser (or prospective purchaser) of any business or asset which we are (or are contemplating) selling.

Except as provided in this privacy policy, we will not provide your information to third parties.

5) Security of your personal data

We will take reasonable technical and organisational precautions to prevent the loss, misuse or alteration of your personal information.

We will store all the personal information you provide on our secure (password- and firewall- protected) servers. All electronic transactions you make to or receive from us is encrypted using SSL technology.

This site is secured by a GeoTrust SSL certificate providing up to 256 bit encryption thereby offering the highest level of encryption and security possible. This means you can rest assured that communications between your browser and this site's web servers are private and secure.

As best as we can ensure there is adequate security on our website, we cannot guarantee the security of data sent over the internet.

You are responsible for keeping your password and user details confidential. We will not ask you for your password.

6) Policy amendments

We may update this privacy policy from time-to-time by posting a new version on our website. You should check this page occasionally to ensure you are happy with any changes.

We may also notify you of changes to our privacy policy by email.

7) Your rights

You may instruct us to provide you with any personal information we hold about you. Provision of such information may be subject to the payment of a fee.

You may instruct us not to process your personal data for marketing purposes by email at any time. (In practice, you will usually either expressly agree in advance to our use of your personal data for marketing purposes, or we will provide you with an opportunity to opt-out of the use of your personal data for marketing purposes.)

8) Third party websites

This website may contain links to other websites. We are not responsible for the privacy policies or practices of third party websites.

9) Updating information

Please let us know if the personal information which we hold about you needs to be corrected or updated.

10) Contact

If you have any questions about this privacy policy or our treatment of your personal data, please write to us by email to admin@doublethreemotorcycles.com or by post to Double Three Motorcycles, Plough Road Business Centre, Great Bentley, Colchester, Essex, CO7 8LG.